Today’s Motor Vehicle Dealers understand more than ever the importance of customer satisfaction because manufacturers care about it and your bonuses depend on it
Manufacturers are striving to have “Customers for Life” and place enormous pressure on retailers to achieve this.
Auto Reminder has developed the best program available to help you manage your customers and satisfy the manufacturers requirements.
Our professional call team know exactly how to survey your customers and report the results. All feedback, positive and negative, is fed back to the appropriate dealership personnel in real time.
You can be assured
- Your customers are contacted on time
- Issues raised are followed through
- Assurance of tasks being carried out within timeframes
- Full tracking and accountability of all activity with your customers
- Regular contact with Auto Reminder on an analysis level to discuss trends and results.